Yes, an appointment is required and clients presenting at our patient centres will be attended to in order.
Yes, a referral is required from a GP (which are valid for 12 months) or from a specialist (which are valid for 3 months).
Yes, you must have your Medicare card with you so Medical Haematology Services can confirm your correct details.
Please bring the following items that apply to you to your appointment -CT scans, previous pathology results, a list of current medications, your Medicare card, private health insurance card, Department of Veteran Affairs (DVA) card.
Yes, you will receive a bill as Medical Haematology Services is a private practice. When you ring to arrange your appointment, fees will be advised at the time of booking. You will receive an invoice and receipt, which you take to Medicare to claim back a rebate or upload via the Medicare app.
You can pay via EFTPOS facilities or cash on the day. You will be charged the full fee and you will be able to claim the rebate from a Medicare office or via the new Medicare app.
Medical Haematology Services maintains rigorous levels of confidentiality and all your medical information is protected according to current laws on privacy and the protection of personal information.
In most cases your bill will be sent directly to your Private Health Insurer. If for any reason this is not possible, you will be issued with an invoice, which you will need to present to Medicare and your Private Health Insurer.